Donna Frett-Hughes

With a strong foundation in patient-centered care, Donna brings over 30 years of experience as a dedicated Dental Assistant to her role as Ombudsman Director at Old Colony Planning Council. In her career in Dentistry, she consistently demonstrated a deep compassion for others, advocating for patients’ comfort, dignity, and understanding in vulnerable moments—values that seamlessly will translate into her work in long-term care advocacy. As Ombudsman Manager, Donna is committed to being a compassionate voice for residents, ensuring their rights are respected, concerns are addressed, and their well-being is prioritized. She believes that open communication, empathy, and respectful collaboration are key to fostering a supportive environment for both residents and their families.

Donna currently serves as the President of the Brockton Library Foundation, and the Brockton Lions Club. Over the years, Donna has volunteered on Census 2020, the COVID Outreach Program and Clinic, and an ongoing Health and Equity Task Force Team.

Originally from the British Virgin Islands, Former Miss BVI Donna has resided in Brockton over 25 years. She is the proud parent of 2 awesome children who are graduates from Brockton Public Schools.