Volunteer Ombudsman Program
About the Program
Ombudsman volunteers visit an assigned nursing or rest home once a week, meeting with residents and working to resolve the issues affecting the quality of their care at the home.
After Ombudsman certification training, you visit your assigned home for 2 or 3 hours each week, monitoring conditions and providing advocacy support, the day and time you visit is flexible. Ombudsmen meet individually with residents, listening to their concerns and addressing issues affecting the resident’s quality of care with staff.
How to Get Involved
All applicants need to complete a Criminal Offender (CORI) background check and be interviewed by a local Ombudsman Director.
If accepted, you must complete a 3-day classroom training.
For more information on this rewarding experience please contact Lila Burgess the Program Director at 508-583-1833 or lburgess@ocpcrpa.org.
